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Lotus Notes / Copy – Duplicating prohibtited


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In our company, we have IBM Lotus Domino Mail Server which i managed myself. Getting Lotus Domino support is quite a tough job, especially if you dont have any support SLA with the IBM, which generally costs heavy amount in $. Therefore I have to manage things on my own mostly using google and with some common sense lol.

Today we received an email from a valid client, and when we tried to copy or reply him with history, we receive following error.

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It also happens if user have selected following in mail delivery options.

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Without going in much details (which is already available in greater details on the internet), here is how I managed to sort it.


Requirements: Domino Admin Client.

Open user mail file via Domino Admin Client.
Goto Create / Agent,

As showed in the image below …

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Make sure you select FORMULA as shown above, and copy paste following code …

1
FIELD $KeepPrivate := @DeleteField;

Save it with any name like “remove keep private” and exit.


Lotus Notes Client:

Now open Lotus Notes Client , goto inbox and open the affected email,

Now goto Action / and you will see the newly created agent name. click on it.

As showed in the image below …

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